Atlas, a company of Adecco Group of Greece, on behalf of Vodafone Greece Group, is looking for people to staff the following position:
 

Job Description

• Responsible for Syzefxis call center activities
• Responsible for 1st and 2nd-level support activities for Syzefxis customers.
• Act as 1st level management escalation point for customer-related issues
• Cooperate with internal teams to succeed in best-supporting results and delivering the company’s targets
• Cooperate closely with external partners to ensure technical issues’ resolution within the required standards
• Manage technical incident reports

Candidate Profile

• University degree or equivalent in Telecommunications, Electronic Engineering, Physics or Computer Science
• Experience in telecommunications or Computer Systems or Computers networking and Internet services is considered a plus
• Excellent oral and written communication skills in English language
• Good knowledge Microsoft windows and MS Office programs
• Excellent knowledge of xDSL technology and DSLAMs, as well as Transmission/ Transport and IP Networks
• In depth end to end knowledge of fixed voice/ Internet telecommunication network operation


The Company Offers

•    Friendly and challenging working environment
•    Opportunities for further development in a multinational environment 
•    Competitive remuneration package 
•    Hybrid working model

After the screening of the CVs, we will contact the candidates who meet the profile’s requirements to arrange an interview.



All applications are considered as strictly confidential.

Ref: JN-102024-84111

Θέση εργασίας από Adecco HR