• Plan interactions with prospect customers and update CRM tool with relevant status
• Support customers during the onboarding process and through their lifecycle to ensure customer success
• Collaborate with the rest of the team to design, implement, track and enhance business support processes
• Resolve user issues directly or work with teams internally to identify possible solutions
• Upsell customers to paying packages and cross-sell services

• Outstanding Communication Skills (written and verbal)
• Passion for Customer Acquisition & Support
• Strong Attention to Detail with the ability to work independently and collaboratively
• Bachelor’s Degree (completed or in progress) in Marketing, Business Administration, or a relevant field

• Competitive salary package
• Transparent &Entrepreneurial Culture
• Personal development budget for books, courses and more
• Team-Bonding Events sponsored by the company
• Flexible hybrid/remote work
• Creative Freedom to pitch and explore new ideas
• Cutting-Edge Tech Gear (Apple or Windows)
• Company insurance plan

• Experience in High-Growth Startups
• Familiarity with Online CRM Tools

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