Company Profile  

AMPLUS Technologies is a pioneering, innovative and Great Place to Work Certified, IT Company that implements high quality projects in Financial Institutions, Telecommunication Companies, Insurance Organizations, Educational Institutions, and organizations of the wider Public and Private Sector. In the decade of 2000’s, Technologies has managed to possess a major market share of the IT Solutions industry. Established by a team of IT specialists, the company has a stable and upward evolution throughout these years. 

In AMPLUS Technologies, we constantly offer integrate and end to end solutions which increase the quality of the services provided and strengthen the loyalty of our clients through a client-driven approach.

Due to the continuous growth of our company, we are currently looking for an IT Helpdesk Support Specialistto join our team.

Job Summary

We are seeking a dedicated IT Helpdesk Support Specialist to provide technical support to users and ensure the smooth operation of IT systems. The ideal candidate will troubleshoot and resolve hardware and software issues and manage user accounts. He/She will play a crucial role in maintaining IT infrastructure. 

Αρμοδιότητες

• Assist in managing the local IT infrastructure, including central systems (e.g. Active Directory) and end-users computing equipment.

• Install and configure software applications according to provided specifications and user requirements.

• Provide application systems troubleshooting support.

• Setting up new computers using disk imaging.

• Conducting computer repairs and upgrades.

• Managing printer-related issues (e.g., clearing paper jams, replacing consumables).

• Handling workstation relocations (computers, monitors, etc.) and making adjustments to structured cabling.
   

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience.

• 1-3 years of professional experience in related role.

• Excellent command of MS-Office applications.

• Familiarity with using ticketing systems.

• Fluency in Greek and in English, both written and spoken.

• Strong communication skills to collaborate effectively with team members.

• Multi-tasking and organizational skills, ability to work under tight deadlines.

• Problem-solving and analytical skills.

• Competitive salary

• Great Place to Work Certified Company

• A mentor to support you with your employee experience

• Monthly Meal coupons

• Continuous learning and development opportunities in IT industry

• Modern, stable, and challenging work environment

• Diverse and inclusive culture
  
  All applications will be treated in strict confidence!
   
  In AMPLUS Technologies we apply our principles of fair and equitable treatment, non-discrimination and equal employment opportunity!

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